At CulverConnect Appliance Repair, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website or contact us for service. By using our website or services, you consent to the terms outlined in this policy.

**Information We Collect:** When you contact us through our website or by phone, we collect personal information such as your name, phone number, email address, and service request details. We may also collect non-personal browsing data through cookies or web beacons to enhance your user experience.

**Use of Information:** We use the personal information collected to provide and improve our services, communicate with you regarding service requests, and send you updates or promotional offers from CulverConnect Appliance Repair and our trusted partners. Non-personal browsing data helps us optimize and improve the website functionality.

**Sharing of Information:** We may share your information with trusted partners to facilitate service delivery and operational needs. These partners are obligated to protect your information and are only permitted to use it for intended service-related purposes.

**Communication Consent:** By providing your contact information, you expressly consent to receive communications from CulverConnect Appliance Repair and our partners via phone, email, or text for operational and service purposes.

**Dispute Resolution and Limit of Liability:** In the event of a dispute arising from your use of our website or services, you agree to first attempt resolution through direct negotiation with CulverConnect Appliance Repair. You waive your right to sue or pursue legal action beyond this negotiation. Furthermore, the maximum compensation for any claims is limited to $100. Each party will bear its own legal fees and expenses related to any dispute.

**Your Choices:** You may opt out of receiving communications from us at any time by contacting us at (310) 742-5209.

**Data Security:** We take reasonable precautions to protect your information. However, no data transmission over the internet can be guaranteed to be completely secure, and we cannot ensure the security of personal information transmitted through our website.

**Changes to This Policy:** CulverConnect Appliance Repair reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website and will be effective immediately upon posting.

If you have questions or concerns about our privacy practices, please contact us directly.